Got Questions? We've Got Answers: Frequently Asked Questions at FMC
1. What is the minimum order quantity for your products?
Our minimum order quantity for our products is 5 tons or 1-2 Containers.
2. Do you offer samples for testing purposes?
Yes, we provide samples for testing to ensure that our customers can assess the quality and suitability of our products for their specific requirements.
3. What are your accepted modes of payment?
We offer a 30-day credit period for our customers, allowing them to make payments within the specified timeframe.
4.Are your industrial chemicals compliant with industry standards and regulations?
Yes, our industrial chemicals fully comply with the industry standards and regulations, ensuring their safety and suitability for use in various applications.
5.Can you provide technical data sheets and safety information for your products?
Absolutely. We provide comprehensive technical data sheets and safety information for all our products, enabling our customers to have a complete understanding of their specifications and handling requirements.
6.What is your return and refund policy?
If you need to return a product, please inform us within 30 days of receipt. Returns will be processed as per the applicable GST rate.
7.How can I request a quote or place an order?
You can request a quote or place an order by contacting us via email or phone call. Simply send us your purchase order, and our team will assist you throughout the process.
8.Are there any discounts available for bulk or recurring orders?
Yes, we offer discounts on bulk or recurring orders based on the specific material and purchase terms. Please reach out to our sales team for more details.
9.What industries can benefit from your mineral powders and raw materials?
Our mineral powders and raw materials cater to a wide range of industries, including paint, PVC, rubber, soap, animal feeds, and fertilizer. These sectors can benefit from our high-quality products to enhance their manufacturing processes and product performance.
If you have any additional questions or need further clarification, please don’t hesitate to reach out to us. Our team will be glad to assist you.
